{"id":3708,"date":"2025-06-23T07:38:54","date_gmt":"2025-06-23T05:38:54","guid":{"rendered":"https:\/\/satoriacu.com\/privacy-policy-statement\/"},"modified":"2025-07-17T14:14:49","modified_gmt":"2025-07-17T12:14:49","slug":"privacy-policy-statement","status":"publish","type":"page","link":"https:\/\/satoriacu.com\/en\/privacy-policy-statement\/","title":{"rendered":"Privacy Policy Statement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3708\" class=\"elementor elementor-3708 elementor-2361\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-color=\"#FFFFFF\" class=\"elementor-element elementor-element-f5bd1f4 e-con-full e-flex e-con e-parent\" data-id=\"f5bd1f4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2a6ca27 e-con-full e-flex e-con e-child\" data-id=\"2a6ca27\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59a76ac elementor-widget elementor-widget-heading\" data-id=\"59a76ac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY STATEMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-dce-background-color=\"#FFFFFF\" class=\"elementor-element elementor-element-d96c085 e-con-full e-flex e-con e-parent\" data-id=\"d96c085\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ace491 elementor-widget elementor-widget-text-editor\" data-id=\"5ace491\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"282\" data-end=\"620\"><strong data-start=\"282\" data-end=\"313\">Satori Acupuncture j.d.o.o.<\/strong> respects the privacy of its users and is committed to protecting personal data in accordance with applicable laws and regulations. Personal data is collected only when necessary (e.g., during product purchases) and is used solely for the purpose of fulfilling the order, communicating with the user, and pursuing the legitimate interests of the company. <\/p><hr data-start=\"622\" data-end=\"625\"><h6 data-start=\"627\" data-end=\"670\"><strong data-start=\"631\" data-end=\"668\"><br>CONTACT DETAILS OF THE DATA CONTROLLER<\/strong><\/h6><p data-start=\"671\" data-end=\"805\">Satori Acupuncture j.d.o.o.<br data-start=\"698\" data-end=\"701\">Dra\u0161kovi\u0107eva 12, 10000 Zagreb<br data-start=\"730\" data-end=\"733\">OIB: 63996062230<br data-start=\"749\" data-end=\"752\">E\u2011mail: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"760\" data-end=\"778\">vesna@satoriacu.com<\/a><br data-start=\"778\" data-end=\"781\">Web: <a class=\"\" href=\"http:\/\/www.satoriacu.com\" target=\"_new\" rel=\"noopener\" data-start=\"786\" data-end=\"803\">www.satoriacu.com<\/a><\/p><p data-start=\"807\" data-end=\"831\">Version: 3 July 2025 <\/p><hr data-start=\"833\" data-end=\"836\"><h6 data-start=\"838\" data-end=\"862\"><strong><br>1. DATA CONTROLLER<\/strong><\/h6><p data-start=\"863\" data-end=\"1046\"><strong data-start=\"863\" data-end=\"894\">Satori Acupuncture j.d.o.o.<\/strong> (hereinafter: &#8220;Satori&#8221; or &#8220;we&#8221;) processes personal data in accordance with Regulation (EU) 2016\/679 (GDPR), the Act on the Implementation of the GDPR, and other applicable regulations.<\/p><hr data-start=\"1048\" data-end=\"1051\"><h6 data-start=\"1053\" data-end=\"1090\"><strong><br>2. PURPOSES AND LEGAL BASIS OF PROCESSING<\/strong><\/h6><ul data-start=\"1091\" data-end=\"1402\"><li data-start=\"1091\" data-end=\"1163\"><p data-start=\"1093\" data-end=\"1163\"><strong data-start=\"1093\" data-end=\"1114\">Contract performance<\/strong> \u2013 provision of services, sale, and delivery of products<\/p><\/li><li data-start=\"1164\" data-end=\"1226\"><p data-start=\"1166\" data-end=\"1226\"><strong data-start=\"1166\" data-end=\"1185\">Legal obligations<\/strong> \u2013 accounting and tax records<\/p><\/li><li data-start=\"1227\" data-end=\"1298\"><p data-start=\"1229\" data-end=\"1298\"><strong data-start=\"1229\" data-end=\"1250\">Legitimate interest<\/strong> \u2013 service improvement, fraud prevention<\/p><\/li><li data-start=\"1299\" data-end=\"1402\"><p data-start=\"1301\" data-end=\"1402\"><strong data-start=\"1301\" data-end=\"1312\">Consent <\/strong>\u2013 marketing communication (newsletter) and processing of special categories of data (health-related)<\/p><\/li><\/ul><hr data-start=\"1404\" data-end=\"1407\"><h6 data-start=\"1409\" data-end=\"1437\"><strong><br>3. CATEGORIES OF DATA<\/strong><\/h6><ul data-start=\"1438\" data-end=\"1672\"><li data-start=\"1438\" data-end=\"1475\"><p data-start=\"1440\" data-end=\"1475\">Identification and contact data<\/p><\/li><li data-start=\"1476\" data-end=\"1511\"><p data-start=\"1478\" data-end=\"1511\">Health data (with consent)<\/p><\/li><li data-start=\"1512\" data-end=\"1624\"><p data-start=\"1514\" data-end=\"1624\">Payment data (card token, IBAN \u2013 actual card numbers are processed exclusively within the CorvusPay system)<\/p><\/li><li data-start=\"1625\" data-end=\"1672\"><p data-start=\"1627\" data-end=\"1672\">Technical data (IP address, cookies, logs)<\/p><\/li><\/ul><hr data-start=\"1674\" data-end=\"1677\"><h6 data-start=\"1679\" data-end=\"1707\"><strong><br>4. WEB SHOP AND PAYMENTS<\/strong><\/h6><p data-start=\"1708\" data-end=\"1934\">Online payments are processed by <strong data-start=\"1737\" data-end=\"1750\">CorvusPay<\/strong>. CorvusPay independently collects and processes card data in accordance with the <strong data-start=\"1823\" data-end=\"1842\">PCI DSS Level 1<\/strong> standard. <strong data-start=\"1855\" data-end=\"1865\">Satori<\/strong> does not have access to card numbers. Data is transmitted via TLS encryption.  <\/p><hr data-start=\"1936\" data-end=\"1939\"><h6 data-start=\"1941\" data-end=\"1969\"><strong><br>5. DATA RECIPIENTS<\/strong><\/h6><p data-start=\"1970\" data-end=\"2000\">Data may be shared with:<\/p><ul data-start=\"2001\" data-end=\"2121\"><li data-start=\"2001\" data-end=\"2022\"><p data-start=\"2003\" data-end=\"2022\">government authorities<\/p><\/li><li data-start=\"2023\" data-end=\"2040\"><p data-start=\"2025\" data-end=\"2040\">accounting services<\/p><\/li><li data-start=\"2041\" data-end=\"2066\"><p data-start=\"2043\" data-end=\"2066\">IT\/hosting partners<\/p><\/li><li data-start=\"2067\" data-end=\"2089\"><p data-start=\"2069\" data-end=\"2089\">courier services<\/p><\/li><li data-start=\"2090\" data-end=\"2121\"><p data-start=\"2092\" data-end=\"2121\">payment service providers<\/p><\/li><\/ul><p data-start=\"2123\" data-end=\"2174\">&#8230;solely to the extent necessary for fulfilling the purpose.<\/p><hr data-start=\"2176\" data-end=\"2179\"><h6 data-start=\"2181\" data-end=\"2207\"><strong><br>6. STORAGE PERIOD<\/strong><\/h6><ul data-start=\"2208\" data-end=\"2381\"><li data-start=\"2208\" data-end=\"2252\"><p data-start=\"2210\" data-end=\"2252\">Customer data is retained for <strong data-start=\"2237\" data-end=\"2250\">10 years<\/strong><\/p><\/li><li data-start=\"2253\" data-end=\"2301\"><p data-start=\"2255\" data-end=\"2301\">Accounting documentation: <strong data-start=\"2286\" data-end=\"2299\">11 years<\/strong><\/p><\/li><li data-start=\"2302\" data-end=\"2381\"><p data-start=\"2304\" data-end=\"2381\">Marketing consents: <strong data-start=\"2325\" data-end=\"2339\">until revoked<\/strong> or <strong data-start=\"2344\" data-end=\"2381\">5 years after the last interaction<\/strong><\/p><\/li><\/ul><hr data-start=\"2383\" data-end=\"2386\"><h6 data-start=\"2388\" data-end=\"2413\"><strong><br>7. DATA SUBJECT RIGHTS<\/strong><\/h6><p data-start=\"2414\" data-end=\"2437\">The data subject has the right to:<\/p><ul data-start=\"2439\" data-end=\"2574\"><li data-start=\"2439\" data-end=\"2459\"><p data-start=\"2441\" data-end=\"2459\">access data<\/p><\/li><li data-start=\"2460\" data-end=\"2472\"><p data-start=\"2462\" data-end=\"2472\">rectification<\/p><\/li><li data-start=\"2473\" data-end=\"2485\"><p data-start=\"2475\" data-end=\"2485\">erasure<\/p><\/li><li data-start=\"2486\" data-end=\"2508\"><p data-start=\"2488\" data-end=\"2508\">restriction of processing<\/p><\/li><li data-start=\"2509\" data-end=\"2530\"><p data-start=\"2511\" data-end=\"2530\">data portability<\/p><\/li><li data-start=\"2531\" data-end=\"2543\"><p data-start=\"2533\" data-end=\"2543\">objection<\/p><\/li><li data-start=\"2544\" data-end=\"2574\"><p data-start=\"2546\" data-end=\"2574\">lodge a complaint with the Croatian Personal Data Protection Agency (AZOP)<\/p><\/li><\/ul><p data-start=\"2576\" data-end=\"2619\">Send requests to: <strong data-start=\"2597\" data-end=\"2619\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2599\" data-end=\"2617\">vesna@satoriacu.com<\/a><\/strong><\/p><hr data-start=\"2621\" data-end=\"2624\"><h6 data-start=\"2626\" data-end=\"2665\"><strong><br>8. PRIVACY POLICY AND RULES<\/strong><\/h6><p data-start=\"2666\" data-end=\"3004\"><strong data-start=\"2666\" data-end=\"2697\">Satori Acupuncture j.d.o.o.<\/strong> respects the privacy of its users and is committed to protecting personal data in accordance with applicable laws and regulations. Personal data is collected only when necessary (e.g., during product purchases) and is used solely for the purpose of fulfilling the order, communicating with the user, and pursuing the legitimate interests of the company. <\/p><hr data-start=\"3006\" data-end=\"3009\"><h6 data-start=\"3011\" data-end=\"3060\"><strong><br>9. DATA COLLECTION AND RETENTION POLICY<\/strong><\/h6><p data-start=\"3061\" data-end=\"3429\">User data, including personal information, will not be shared with third parties unless legally required or necessary for service fulfillment (e.g., delivery, payment systems). Collected data is stored securely in accordance with technical and organizational security measures and is not retained longer than necessary for the purpose for which it was collected. <\/p><hr data-start=\"3431\" data-end=\"3434\"><h6 data-start=\"3436\" data-end=\"3456\"><strong><br>10. UPDATES<\/strong><\/h6><p data-start=\"3457\" data-end=\"3586\">This Statement is subject to periodic updates. The updated version will always be published on the website <strong data-start=\"3564\" data-end=\"3585\"><a class=\"\" href=\"http:\/\/www.satoriacu.com\" target=\"_new\" rel=\"noopener\" data-start=\"3566\" data-end=\"3583\">www.satoriacu.com<\/a><\/strong>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY STATEMENT Satori Acupuncture j.d.o.o. respects the privacy of its users and is committed to protecting personal data in accordance with applicable laws and regulations. Personal data is collected only when necessary (e.g., during product purchases) and is used solely for the purpose of fulfilling the order, communicating with the user, and pursuing the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3708","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/satoriacu.com\/en\/wp-json\/wp\/v2\/pages\/3708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/satoriacu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/satoriacu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/satoriacu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/satoriacu.com\/en\/wp-json\/wp\/v2\/comments?post=3708"}],"version-history":[{"count":1,"href":"https:\/\/satoriacu.com\/en\/wp-json\/wp\/v2\/pages\/3708\/revisions"}],"predecessor-version":[{"id":3709,"href":"https:\/\/satoriacu.com\/en\/wp-json\/wp\/v2\/pages\/3708\/revisions\/3709"}],"wp:attachment":[{"href":"https:\/\/satoriacu.com\/en\/wp-json\/wp\/v2\/media?parent=3708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}